Policies
Cancellation Policy
Life happens and I understand that you may need to cancel. A credit card is required to book your appointment and I charge a 50% cancellation fee for any no-shows or cancellations within 24 hours of the scheduled appointment.
COVID SAFETY PRECAUTIONS
Please review the following requirements so that we may all practice safety.
Please wear your face mask upon your discretion. A mask is NOT required.
Please stay home if you are sick, not feeling well, or have been in contact with someone with COVID-19.
Please come alone for your appointment.
Frequently Asked Questions…
Q. Are you accepting new clients?
A. Yes! I am accepting appointments for new clients. All new clients must select a “New Client Package” via my GlossGenius page. This package includes an initial consultation, cleanse, deep conditioning steam treatment, protein or strengthening treatment (if needed) and *styling. Final price determined based on style requested.
Q. Are you a licensed cosmetologist?
A. Yes! I was trained at the Aveda Institute and have maintained licensure since 2014 in both New York and California. Additionally, I am a certified DK Goddess Loc Master.
Q. Are deposits required for services?
A. Deposits and consultations are required for the following services: DK Goddess Locs, Knotless Box Braids, Marley Twists, and any color appointments. Deposits are paid via the GlossGenius website at the time you book your appointment, are non-refundable, and are in addition of the cost of the service.
Q. Do I need to come with my hair washed?
A. No, I will cleanse and condition your hair prior to styling (unless otherwise specified) . However, clients are required to arrive with fully dentangled hair, free of matting and knots. If client is required to be dentangled prior to cleansing (ie: just took out braids) the cost is $25.
Q. Do you provide the hair for knotless box braids and other extension styles?
A. No, client is responsible for bringing their own hair. I will instruct you on what type of hair to purchase, where to buy it, and the quantity needed.
Q. Do you offer styling services for kids?
A. No, I ask that all clients be ages 13 and up.
Q. Where should I park?
A. The best parking is available in the paid parking garage below Salon Republic at 8383 Wilshire Blvd, Beverly Hills. Salon Republic offers validation for the first hour. Parking is $4 for 4 hours with validation.